Since my company has been working with RCS through their Palletforce network to France, I have been completely satisfied, not only with the service they give us, but also with the speed and simplicity of working with them
I rarely take the time contact companies about their service; but in this case, I was blown away by Ravi Dayal- Director Kinship Agency Pvt Ltd to help me, be understanding, thoughtful and kind in what has been one of the most frustrating situations I have encountered in a long time.
I needed to move my House Hold item as a Transfer of residence from Kanpur to Dubai. I contacted many large moving companies who wouldn’t move “one off pieces”. Then my friend recommended about Mr Ravi Dayal and about his services. So I called, and in my very frustrated state, Ravi and team took great care and made it better.
The kind of customer service she provided and peace of mind are priceless. We have received our personal goods in another country without hassle that was absolutely fantastic!
I must give credits to your Kinship Agency Pvt Ltd team for always giving the extras and putting in efforts for services given to us. Even on her way to work, your customer service staff will always made it a point to call me for shipment updates. I remembered how Mr Ravi Confronted the AO for providing me the proper Drawback Value in our exports as per Law. The general manager made an effort to collect urgent documents to present at customs and resolve issue timely. When both of them are not around, your assistant operations manager will be on hand to answer my queries and she followed up later. Great TEAM you have there.”